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Amtrak No-Show Policy

Amtrak announces that effective Tuesday, September 11, 2007, the Amtrak no-show policy is as follows:

Passengers that hold a multi-segmented reservation and do not have a ticket before the first train departs the station or who do not cancel the first segment of the reservation will lose the remaining space on the reserved segments (transfers, return segments, etc). Re-booking of cancelled space will be subject to availability.

To avoid the cancellation of multi-segmented reservations, business travelers holding Amtrak reservations, priced with or without a corporate discount, must contact one of the University travel agencies or Amtrak directly and change the reservation to reflect the train(s) they will actually be traveling on in order to preserve the reserved space on subsequent segments and retain any applicable corporate discounted fare. Additionally, as a reminder, University travelers should take advantage of the corporate discount program by booking through a University travel agency. For additional information, contact Travel Services by calling 301.405.0607 or sending an email to travel@mercury.umd.edu.